01
Parcel Booking & Waybills
Register a consignment in seconds — sender, receiver, weight, contents and service type — then print a barcoded waybill on the spot.
Complete Parcel Management Solution
One Parcel Management System for Booking, Tracking & Delivery
Book parcels at the counter, print barcoded waybills, move shipments between branches and hubs, track every consignment in real time, and settle cash on delivery without a single spreadsheet.
Real-time parcel trackingCOD collection & settlementBranch, hub & rider management24/7 Support
Waybill No.
CW-8421-3097
Dhaka → Sylhet · 2.4 kg
Live Tracking
- Parcel bookedDhaka Branch · 09:12 AM
- Arrived at hubCentral Hub · 02:40 PM
- In transitRoute 24 · Dhaka → Sylhet
- Out for deliveryRider: Karim H. · 08:05 AM
Cash on Delivery৳ 1,850 · to collect
1,284 deliveredThis week
What Is a Parcel Management System?
A parcel management system is software that records every parcel from the moment it is booked until it is delivered and paid for — handling waybills, branch and hub transfers, rider assignment, live tracking, customer notifications and cash-on-delivery settlement in one place. CWTicketing's parcel management solution gives courier companies, transport operators and logistics businesses that single source of truth.
01
Book
Register the parcel, weigh it, price it and print a barcoded waybill at any branch.
02
Move
Route it through hubs and branches, assign it to a vehicle, and hand it to a rider.
03
Track
Every scan updates one status trail that staff and customers can both see.
04
Settle
Collect cash on delivery, reconcile branch accounts and close the books daily.
The problems it puts an end to
Most parcel operations do not fail because of the delivery — they fail because of the paperwork around it.
- Parcels logged in notebooks and spreadsheets that never reconcile
- Customers calling the branch because there is no way to track a shipment
- Cash on delivery collected but not matched against the parcel that earned it
- No reliable record of which rider or branch last held a missing consignment
Everything a Parcel Management Solution Should Do
Twelve capabilities that cover the whole parcel lifecycle — from the counter where it is booked to the doorstep where the cash is collected.
02
Barcode & QR Scanning
Every handover is a scan. Booking, hub arrival, dispatch and delivery each write a timestamped entry against the parcel.
03
Real-Time Parcel Tracking
One status trail your staff and your customers both see, so nobody has to ring the branch to ask where a shipment is.
04
Branch & Hub Management
Run every branch, agent point and sorting hub under one system with its own stock, staff and daily accounts.
05
Rider & Delivery Agent Management
Assign parcels to riders, watch delivery progress, and hold each agent accountable for what they are carrying.
06
Cash on Delivery Settlement
COD is captured against the exact parcel that earned it, then reconciled branch by branch — no more end-of-day guesswork.
07
Weight & Distance Based Pricing
Set rate charts by weight slab, distance, route or parcel category, and let the system price every booking automatically.
08
SMS & Email Notifications
Senders and receivers get automatic updates at pickup, transit and delivery — fewer calls, fewer disputes.
09
Returns & Reschedule Handling
Failed deliveries, reattempts and return-to-sender parcels all follow a tracked workflow instead of a phone call.
10
Reports & Analytics
Volume by branch, revenue by route, rider performance and COD outstanding — exportable whenever you need them.
11
Customer & Rider Mobile Apps
Customers book and track from their phone; riders run their delivery list, scan and collect from the same app.
12
Role-Based Access Control
Counter staff, branch managers and admins each see exactly what their role allows, with a full audit trail behind it.
How It Works
The Parcel Journey, End to End
Five stages, one record — every scan adds to the same parcel history instead of a separate ledger.
Step 01
Book the parcel
Counter staff record sender, receiver, weight and service type; the system prices it instantly.
Step 02
Print the waybill
A barcoded label goes on the parcel and becomes its identity for the rest of the journey.
Step 03
Move through hubs
Each branch and sorting hub scans the parcel in and out, building a complete chain of custody.
Step 04
Assign to a rider
The parcel joins a rider's delivery list, and the receiver gets an SMS that it is on the way.
Step 05
Deliver & settle
Proof of delivery is captured, cash on delivery is collected, and the branch account reconciles.
One System, Three Screens
Built for the Counter, the Road and the Head Office
Every role gets the interface it actually needs — all reading and writing to the same parcel record.
Counter & Branch Booking
The screen your booking staff live on. Register a parcel, weigh it, price it against your rate chart, take payment and print the barcoded waybill — all before the customer leaves the counter.
- Fast parcel entry with saved customers
- Automatic weight and distance pricing
- Barcoded waybill printing
- Daily branch cash and stock reports
New Parcel Booking
Sender
Rahim Traders
Receiver
S. Ahmed
From
Dhaka Branch
To
Sylhet Branch
Weight
2.4 kg
Type
Fragile
Service
Express
CW-8421-3097
Waybill ready to print
Total charge৳ 320
Who Uses Our Parcel Management Solution
If parcels move through your business, the same system fits — whether you run a national courier network or send cargo on the buses you already operate.
Courier Companies
Branch network, waybills and COD in one system
Bus & Transport Operators
Send parcels along the routes your buses already run
E-Commerce Sellers
Order-to-doorstep tracking with cash collection
Logistics & Freight
Hub transfers, consolidation and chain of custody
Retail & Distribution Chains
Stock movement between outlets and warehouses
Pharmacy & Document Delivery
Time-sensitive parcels with proof of delivery
Why Choose CWTicketing's Parcel Management System
Fast at the Counter
Booking a parcel takes seconds, not minutes. Saved customers, automatic pricing and one-tap waybill printing keep the queue moving even at peak hours.
Accountable at Every Handover
Every scan records who held the parcel, where, and when. When something goes missing you know the exact branch, vehicle and rider to ask — backed by a full audit trail.
Configured Around Your Rates
Your weight slabs, your zones, your service types, your commission and COD rules. The parcel management system adapts to how you already price, not the other way round.
Built on Proven Transport Software
It runs on the same platform trusted by transport operators across more than twenty countries — so it is ready for multi-branch networks, local payment methods and real-world conditions.
Frequently Asked Questions
Straight answers about running parcel booking, tracking, rider delivery and cash-on-delivery settlement with CWTicketing.
Still have a question?
Talk to our team about branch setup, rate charts and launch timelines for your parcel operation.
Contact Our TeamA parcel management system is software that tracks every parcel from booking to delivery. It records sender and receiver details, prices the shipment, prints a barcoded waybill, logs each branch and hub handover, assigns the parcel to a delivery rider, notifies the customer, and reconciles any cash collected on delivery — replacing the notebooks and spreadsheets most courier operations still rely on.
Because every handover is a barcode scan, the system always knows which branch, vehicle or rider last held a parcel. If a consignment is delayed or missing, you can trace its exact chain of custody in seconds instead of calling around branches.
Yes. Customers can track a shipment using the waybill number through your web portal or mobile app, and automatic SMS and email updates go out at pickup, transit and delivery. That alone removes most of the calls a branch counter fields each day.
Yes. COD amounts are attached to the individual parcel, recorded by the rider at the doorstep, and reconciled against branch accounts. At any point you can see exactly how much cash is outstanding and which rider or branch is holding it.
Yes. Each branch, agent point and sorting hub runs under the same system with its own staff, stock and daily accounts, while head office keeps a consolidated view of volume, revenue and outstanding COD across the whole network.
You define the rate charts — weight slabs, distance or zone, route and parcel category — and the parcel management system prices each booking automatically at the counter. Staff never have to look up a rate sheet or calculate a charge by hand.
Absolutely, and it is one of the most common uses. Operators already running scheduled routes can carry parcels on the same vehicles, book them at existing counters, and manage the cargo side of the business from the same platform as their ticketing.
Yes. Riders get an Android app with their assigned delivery list, barcode scanning at each handover, proof-of-delivery capture, and cash-on-delivery recording — so the parcel record updates from the road, not after the rider returns.
Yes. The customer portal, mobile apps and printed waybills can carry your branding, and workflows are configured around your own service types, rate structure and operating rules before you go live.
Every Parcel Accounted For
One tracked record from booking to doorstep
Multi-Branch Ready
Branches, hubs and agent points under one roof
Branded as Yours
Your portal, your apps, your printed waybills
Scales With Volume
From a single counter to a national network
Put Every Parcel on One System
Tell us how your branches, routes and rates work today, and we'll show you the parcel management system configured around them.